Built for UK security companies

Get NightWarden on Your Phone

Download the native app for the best experience, or add the web app to your home screen.

Download the App

The NightWarden Field app is available on both the App Store and Google Play. Download it for the full native experience including offline support, GPS, NFC patrols, and push notifications.

Download on the App StoreGet it on Google Play

Already installed? The sections below cover notification setup and adding the web app to your home screen as an alternative.

iPhone App — Location & Notifications Setup

Location permissions

  1. Go to Settings > NightWarden > Location
  2. Select Always — required for lone worker GPS tracking while the app is in the background
  3. Make sure Precise Location is turned ON

Notifications, Critical Alerts & Lock Screen

  1. Go to Settings > NightWarden > Notifications
  2. Turn on Allow Notifications
  3. Enable Critical Alerts — these break through Do Not Disturb and silent mode for lone worker alarms
  4. Under Alerts, enable Lock Screen, Notification Centre, and Banners
  5. Enable Sounds and Badges

Background App Refresh

  1. Go to Settings > General > Background App Refresh
  2. Make sure NightWarden is toggled ON

Critical Alerts explained

Critical Alerts play a sound and appear on your lock screen even when your phone is on silent or Do Not Disturb. They are used for lone worker missed check-in alarms — this is a safety feature and should always be enabled.

Android App — Location & Notifications Setup

Location permissions

  1. Go to Settings > Apps > NightWarden > Permissions > Location
  2. Select Allow all the time — required for background GPS during lone worker shifts
  3. Make sure Use precise location is turned ON

Notifications & Lock Screen

  1. Go to Settings > Apps > NightWarden > Notifications
  2. Turn on All NightWarden notifications
  3. Tap the Alerts or Lone Worker channel and set importance to Urgent (makes sound and appears on lock screen)
  4. Ensure Show on lock screen is enabled for each notification channel
  5. Turn off Do Not Disturb, or add NightWarden as an allowed app under Settings > Sound > Do Not Disturb > Apps

Battery optimisation

  1. Go to Settings > Apps > NightWarden > Battery
  2. Select Unrestricted (Samsung: Unrestricted · Pixel: Unrestricted · OnePlus: Allow background activity)
  3. This prevents Android from killing the app and blocking lone worker alerts in the background

Samsung / Xiaomi / OnePlus note

Some Android manufacturers add extra battery-saving layers. If alerts are still not coming through, also check Settings > Battery > Background usage limits and remove NightWarden from any restricted list.

Why Add to Home Screen?

  • One-Tap Access

    Open directly from your home screen - no browser needed.

  • Full Screen Experience

    Uses the full screen without browser bars.

  • Push Notifications

    Receive instant alerts for overdue tasks.

  • Faster Loading

    The app loads faster with cached resources.

  • Secure & Private

    Same security as the website.

For Field Staff

Adding the Field Staff login to your home screen gives you direct access to your shift forms and check-ins.

Step 1: Visit the login page

nightwarden.co.uk/field-staff-login

Or scan this QR code with your phone camera

Point your phone camera at the code - it will open the link automatically

For Partners

Adding the Partner login to your home screen gives you quick access to your dashboard and management tools.

Step 1: Visit the login page

nightwarden.co.uk/partner-login

Or scan this QR code with your phone camera

Point your phone camera at the code - it will open the link automatically

iPhone / iPad (Safari)

  1. Open the login page in SafariUse Safari (not Chrome) - this only works in Safari on iOS.
  2. Tap the Share buttonIt's the square with an arrow pointing up, at the bottom.
  3. Scroll down and tap "Add to Home Screen"You may need to scroll down in the share menu.
  4. Tap "Add" in the top rightYou can customize the name if you'd like.

Android (Chrome)

  1. Open the login page in ChromeMake sure you're using Chrome browser.
  2. Tap the three-dot menuIt's in the top-right corner of Chrome.
  3. Tap "Add to Home screen" or "Install app"The wording may vary by Android version.
  4. Confirm by tapping "Add" or "Install"The icon will appear on your home screen.

Setting Up Notifications (Android)

Push notifications are essential for receiving safety alerts, especially for Lone Worker monitoring. Follow these steps to ensure you receive alerts:

  1. Enable notifications in the appAfter logging in, tap "Enable Notifications" when prompted. If you missed it, look for the notification bell icon.
  2. Allow notifications in Android settingsGo to Settings > Apps > Chrome (or your browser) > Notifications and make sure they're turned ON.
  3. Check NightWarden site permissionsIn Chrome, tap the lock icon next to the URL > Permissions > ensure Notifications is set to "Allow".
  4. Turn off Do Not DisturbMake sure your phone isn't on "Do Not Disturb" mode, which blocks all notifications and sounds.
  5. Check battery optimizationGo to Settings > Apps > Chrome > Battery and select "Unrestricted" to prevent Android from blocking background notifications.

Why aren't my notifications making sound or vibrating?

  • Check your phone's volume settings - notification volume may be muted
  • Ensure vibration is enabled in your phone's sound settings
  • Check if your phone is on silent mode
  • NightWarden alerts use your phone's default notification sound

Setting Up Notifications (iPhone / iPad)

Push notifications on iPhone require iOS 16.4 or later and NightWarden must be added to your Home Screen first. Follow these steps:

  1. Add to Home Screen firstNotifications only work when NightWarden is installed to your Home Screen via Safari. See the iPhone / iPad instructions above if you haven't done this yet.
  2. Open from Home Screen and allow notificationsLaunch NightWarden from your Home Screen icon (not from Safari). Tap "Allow" when asked to enable notifications.
  3. Check iOS notification settingsIf you missed the prompt, go to Settings > NightWarden > Notifications and make sure Allow Notifications is turned ON.
  4. Enable sounds and bannersIn Settings > NightWarden > Notifications, ensure Sounds and Banners are both enabled so alerts are audible.
  5. Turn off Focus / Do Not DisturbGo to Settings > Focus and make sure Do Not Disturb is off, or add NightWarden as an allowed app so alerts still come through.

iOS — important notes

  • Notifications require iOS 16.4 or later — update your iPhone if needed
  • You must always open the app from the Home Screen icon, not from Safari
  • If the app is removed from Home Screen, you will stop receiving notifications
  • Lone Worker alerts repeat every 2 minutes until you check in — this is a safety feature

Important Tips

  • Add Field Staff and Partner logins separately - each gets its own icon.
  • If you get a new phone, you'll need to add the icons again.
  • On iPhone, you must use Safari - Chrome on iOS doesn't support home screen apps.
  • Allow notifications when prompted to receive important alerts.
  • Lone Worker alerts repeat every 2 minutes until you check in - this is a safety feature.

Need help? Contact your site manager or NightWarden support.